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Ted Sapountzis is Head of Marketing & Product Management at NextPrinciples. Ted shares his thoughts on customer-centric businesses ahead of SugarCon 2013.

My new site is so much faster and easier to work with than my old site. It used to take me an hour or more to update a page.

My new site is so much faster and easier to work with than my old site. It used to take me an hour or more to update a page.

It’s really great how easy your websites are to update and manage. I never have any problem at all!

It’s almost like having a designer right here with me. I just choose the page, make the change and click save. It’s so simple.

I can’t believe how good the customer support is on this product. I’m used to waiting weeks to hear back. Not any longer!